Effective January 26, 2022

The attached rules outline the rules to be followed for the proper operation of the site. These rules must be read, approved and applied during the use of any of StreamRunners' multiple action platforms. Any violation of the rules listed below will result in sanctions, both virtual and legal. If you witness a breach of these rules, please contact a moderator as soon as possible.

These rules can be modified at any time, you must inform yourself, it will be considered as read and acquired.

Chapter 1 - Respect for the platform and the users

Article 1 - Identity

All types of identity theft, as they are and in any form, are strictly prohibited.

Article 2 - Abuse

Exploitation of loopholes of any kind on any StreamRunners stock platform is prohibited.

Article 3 - Respect

Respect is a fundamental principle. Therefore, any lack of respect, insulting, racist, sexist, pornographic, homophobic or violent comments and other types of disrespect are punishable and can be legally punished.

Article 4 - Secularism

The site is a place without religious opinion, it is forbidden to express a religious opinion, whether subjective or objective.

Article 5 - Malice

Scams, frauds and computer attacks (hack, DDOS, hacking…) are legally punishable and are subject to heavy penalties whether towards a member, or towards a StreamRunners stock platform.

Article 6 - Penal Code

Any breach of the rules in force in France (penal code) is punishable. The respect of the French laws is compulsory.

Article 7 - Twitch

Any breach of the Twitch rules is also punishable.

Article 8 - Dual Account

Double counting is prohibited.

Chapter 2 - Live Twitch

Article 1 - Stream content

All streams that do not violate the penal code are allowed on the StreamRunners site, in particular: pornography, incitement to hatred, racism, the presence of weapons, or extreme trolling on other platforms.

Article 2 - Advertisements

Any form of advertising to an illegal platform is prohibited. Advertising to a legal platform is controlled. For more information, contact a manager.
Advertisements urging people to follow or go to a streamer's stream or a specific room are strictly forbidden in any form.
Use of a platform in an ordinary way is not counted as advertising (e.g. playing a game on Twitch is not counted as advertising the game).

Article 3 - Watch Parties

Not allowed on the platform are the "Watch Parties" streams, where the principle is to broadcast Amazon Prime content on Twitch.

Article 4 - Stream in pause, BRB (Be Right Back) and Starting Soon

Any stream displaying a pause sign, starting soon, or other "inactive" content is subject to removal from the site by the moderation team.

Article 5 - Stream Offline

Any stream that is unexpectedly disconnected will be automatically removed from the queue after 5 minutes, and the user will be refunded the price of the seat.

Article 6 - Langue de la room

La Langue de la room doit être respectée aussi bien en vocal qu'à l'écrit (ex: parler Portugais pour streamer dans la room PT00 et/ou écrire en Portugais dans le chat de cette room).

Chapter 3 - Paid subscriptions

Article 1 - Reimbursement

Refunds for previously purchased subscriptions can only be requested within 3 days of purchase and provided that the subscription has not been used in excess.
To request a subscription refund, you must send an email to [email protected]. The name of your Twitch channel, the date of payment of the said subscription, the name and surname of the person who paid for the subscription, as well as a photocopy of the ID in the name of the person on the subscription must be included in this email. All refunds of subscriptions will be made to the account of payment and in no other way.

Chapter 4 - Inventory and Awards

Article 1 - Refund policy

StreamCoins (the main currency of the site), will not be refunded under any conditions, whether it is due to the loss of a raffle, the purchase of a cash register or a place in the queue taken by mistake.

Article 2 - Awards

Rewards earned on StreamRunners are not redeemable or refundable.

Article 3 - Out of Stock

When you open a crate, a message will tell you if any of the items in it are missing, so you can exchange it for your StreamCoins, or wait for the contents to become available again.

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